Responsible Gaming

Our Commitment to Responsible Gaming

At ethnictauranga.org, we believe that online pokies should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. We are committed to promoting safe and responsible gaming practices across Aotearoa New Zealand.

Age Verification

All players must be 18 years of age or older to participate in online pokies. Age verification is a legal requirement in New Zealand and is essential to protect young people from the potential harms of gambling. By accessing our platform, you confirm that you meet this age requirement and comply with all applicable New Zealand gaming laws.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or social responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or relieve stress
• Relationship conflicts related to gambling habits

Self-Help Tools & Safer Gaming Features

Many online gaming operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to spend within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Session Limits: Set automatic time limits for your gaming sessions
• Account Cooling-Off: Take a break from gambling for a set period

If your chosen operator offers these tools, we encourage you to use them as part of your responsible gaming strategy.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, confidential support is available:

New Zealand-Based Support:

• Problem Gambling Foundation (PGF)
  Helpline: 0800 664 262 (Free and confidential)
  Website: www.pgf.nz
  Provides counselling, support groups, and resources for problem gamblers and their families across New Zealand.
• Gambling Helpline
  Phone: 0800 654 655
  Free, confidential support available 24/7 for anyone affected by problem gambling.

International Support Services:

• Gamblers Anonymous (International)
  A peer support fellowship with meetings worldwide.
  Website: www.gamblersanonymous.org
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Provides free counselling and support for problem gamblers.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential online counselling service for Australian residents.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and referrals for problem gambling support.

If You Need Help

Seeking help for problem gambling is a sign of strength, not weakness. Support is confidential, non-judgmental, and effective. Whether you're concerned about your own gambling or that of a loved one, reaching out to one of the organisations listed above is a positive step towards recovery.

Remember: You are not alone, and help is always available.

Contact Us

If you have questions about responsible gaming or need additional resources, please don't hesitate to contact our support team. We're here to help.